All posts in “firefox”

Passpack on a Dev Build Browser? Nope.

Google Chrome is quickly becoming a favorite browser among Passpack users. Even I’ve switched – it’s just sooo much faster. However, the latest dev build of Chrome will not work with Passpack. But that’s ok.

Not Just Chrome, Dev Builds in General…

In the past, there have been issue with other beta release of browsers – Opera, Chrome, Firefox, Safari have all had thier day. Almost 100% of the time, the issues that arise in a dev build resolve themselves once the stable release is out.

We simply can’t modify Passpack to be compatible with nightly or dev builds. Besides being an impossible task, we hope you’ll agree that our energies are better spent working on new Passpack features and improvements.

A Thought on Security

I’m not going to go as far as to say that dev builds are not secure – that would be a sweeping statement. However I will say this:  The chances of there being bugs that potentially open security holes are higher when the browser … you know… hasn’t completely finished debugging.

So even if you have a dev build that works with Passpack, we’d like to invite you to only access your account with stable released browsers. I know, we’re paranoid, but that’s our job [smile].

Passpack on USB, with Google Gears

Did you know you can carry Passpack Offline Version around with you on your USB? You can. Thanks to Firefox portable, some feedback from a Passpack user, and a quick research on making Google Gears portable.

Passpack Offline is built with Google Gears technology so you are (were : ) limited to using it only on computers where Google Gears had already been installed. This is less than ideal for folks who want to carry a copy of Passpack with them on a USB pen drive (of course, that’s why we built an online password manager… but I digress [wink]).

How To Make Passpack Offline Portable

If you want to put Passpack Offline Version onto your USB:

  1. Install Firefox portable on your USB keychain.
  2. Make Google Gears portable with portable Firefox (this is the key to the whole process!).
  3. Copy the Passpack folder (download zip here) from your PC and put it onto your USB.

That’s it!

You are all set. To you use Passpack Offline on your USB, go ahead and follow the same process as you normally would have on your own PC.

Common Problems and Their Solutions

In Passpack support we sometimes get the same question over and over, so I figured I’d write a post about some known common issues.

But I AM Logged In!

Do you ever get this error message when you try to Autologin to a website?

“To use the Passpack It! button, you must connect to this website through your Passpack Password Manager”

Usually that problem presents itself when the browser does not accept third party cookies. Passpack can only work if your browser accepts cookies. To make sure the browser accepts them, you can follow these simple steps:

Follow these steps for Internet Explorer:

1. Select Tools from the browser bar menu
2. Click on Internet Options
3. Click on the Privacy Tab
4. Click on Advanced Options
5. Select both “Allow cookies from sites” and “Allow third party cookies”
6. Press OK

Follow these steps for Firefox:

1. Select Edit from the browser bar menu
2. Click on Preferences
3. Select the Privacy Tab
4. Select both “Accept cookies from sites” and “Accept third party cookies”
5. Press OK

In Firefox 3, you also have to put “passpack.com” in the list of allowed exceptions. You can choose to do this directly, without allowing cookies from all sites and it should work the same.

That should solve the issue once and for all.

Flashing Javascript Message

On the Passpack login page, does an error about Javascript flash for a second on the page, then the login fields show up?

That is OK, it could just depend on a slow connection or PC. As long as the login fields show up then everything is fine, it just takes a second or two more for them to appear.

If the error stays and does not disappear, then you will have to activate Javascript in that browser.

Follow these steps in your IE6 browser:

1. Select Tools from the browser menu bar
2. Click Internet Options
3. Click the Security tab.
4. Click Custom and Settings
5. Scroll down to “Active Scripting” and click on enable.
6. Click OK etc.

Follow these steps in Internet Explorer 7:

1. Select Tools from the browser menu bar
2. Click Internet Options
3. Click the Advanced tab.
4. Scroll down to “Java (Sun)” and select the corresponding box.
6. Click OK.

Follow these steps in Firefox:

1. Select Edit from the browser menu bar
2. Click on Options
3. Click on the Content tab
4. Select the “Activate Javascript” box.
5. Click OK.

(I’m not sure about this but you might want to restart your browser to make sure the changes take effect)

Internet Explorer 6 (Sigh)

Even after turning on Javascript, does the login page show a white box under the black bar?

Unfortunately this is an issue that we still haven’t been able to duplicate, and have no way of fixing at the moment. The best thing to do is to update browser, or switch to our beloved Firefox (hehe).

Firefox 1.5 (Goodbye)

I said “beloved Firefox,” and yet we had to leave behind the good old 1.5. In fact autologin no longer runs on Firefox 1.5…sorry.

Firefox 3 (and Firebug)

The new baby in the Mozilla family has a few issues we need to work through, one of which I addressed earlier – having to set “passpack.com” in the list of trusted sites from which to accept cookies in order for Autologin to work. Another little problem is that Passpack will run slowly in Firefox 3 when the extension “Firebug” is installed and running. This is nothing major, Passpack still works properly and no errors occur, it just works a little slower than normal.

Got a problem I didn’t cover? Contact me over at help.passpack.com.