All posts in “Backup”

Further Upgrade To Automatic Recovery System

Today a new upgrade to the automatic recovery system is going up. This is an extension of the work we did in April to tighten control on handling corrupted entries.

Since the April update, our database is showing no new entries have been corrupted. While corrupted entries are rare (0.03%), we’re happy it’s become even rarer. This time we’ve buckled down on recovering shared entries.

You may experience some more alerts the next few times you log in. This is because the system is recovering entries which it had previously not been able to recover. Read more in the help center.

What Happens With Shared Entries?

We understand that you share passwords with clients and partners and have attempted to keep the recovery as silent (aka painless) for them as possible.

Technically, only the entry owner can “recover” a damaged password entry. If you have shared an entry with someone, and that someone’s copy got damaged, it will temporarily disappear from their account. The next time you login, your account will silently fix the entry on their behalf and re-share it. At that point, it’ll reappear in their account.

Your Data is Always Encrypted

Undoubtedly one of the reasons you’ve chosen Passpack is because you know our data-privacy technology is top notch. What you may not know is that all of the data in your entry – name, username, notes and even tags, not just the password – is fully encrypted. The whole shabang.

We’re proud to be able to offer you this level of data privacy, though sometimes it comes at a price. For example, if an entry can not be recovered, the system has no way of knowing which entry it is. It knows the internal ID (ex. 67.711), but not, for example, the name you gave it.

This is why the alerts will tell you how many entries need to be recovered, but not which ones those are. Passpack doesn’t know.

Are Any Entries Unrecoverable?

Alas, yes, it can happen – though really, really, really rare (0.006%). If you’ve been diligent in making your personal backups, or use Passpack Desktop, then you may still have some options open to manually recover that entry.

Which reminds us… now is as good a time as any to backup your passwords. Do it as often as you can.

10,278 Reasons Not To Take Your Laptop On Vacation

I take my laptop with me everywhere. I mean everywhere. My laptop has taken more vacations with me than my own sister. I never really worry about having it stolen because it is usually stuck to me everywhere I go. And like any responsible laptop owner, I back up my data.

But what if your back up is actually on your computer itself? And what if your laptop gets (knock on wood) stolen?

It would never happen to me – might not, but it seems an astounding 10,278 laptops go missing in U.S. airports every week! Every week – that’s a lot of laptops. And that’s a lot of data. And that may also be a lot of irreplaceable data. Anyone of those 10,278 travelers who uses a Desktop or offline password manager as their only means of password storage can probably expect a pretty stressful vacation.

Now, let me do my checklist – I have my pictures on Flickr, my documents on an external hard drive, my music on my IPod and my passwords – well I am a true blue fan of keeping them in an online application (you guessed it – Passpack).

Why do I still carry my laptop with me while I travel? I guess I’m not always crazy about the inflight movie selection.