Welcome to 2014
The Passpack Team has been working very hard the last two quarters of 2013 to make this year the best year yet for our users and team. We are excited to welcome 2014 with a brand new look and feel for the web site, and we also have a few announcements.
Since 2006, Passpack has grown organically, amassing a huge trove of industry and product knowledge, which can be found in blog posts and the online help center. Moving the knowledge base and help center to a more modern application will take some time. We are, however, working to keep it to a minimum and hope to have it completed within the next few weeks. We hope you will like the new look and feel.
The Next Generation of Passpack
We acquired Passpack in July of 2013. It was our intention at that time, to rapidly bring improvements to our customers. Our team set to work assessing the state of the Passpack application, and digging through the feedback and support databases to see what our users had asked for, and where we could make improvements. That was challenging. We love a challenge. We then set about building it, and that has also been very challenging! Good thing we really love a challenge. In the coming weeks we will be announcing a Preview Program so that we can get our users feedback in an effort to be sure that we don’t miss opportunities to build and implement the features they need and want.
The number of improvements is rather large, so we will make a dedicated announcement separately; a few of the major features in the coming version will include Native Mobile Applications and Native Browser Extensions for all major platforms. The team and group features are both simpler to use and much more powerful. We’re pretty excited about it, and we hope you are too.
We love to hear from you
We have been very quiet while we were working on the completion of this new release, but you will be hearing much more from the Passpack Team in 2014. Over the last six months if you have needed support or had a question, you’ve probably interacted with one or all of the team, and while we’re happiest when things work for you exactly as they should or are as easy to use as we’d all like them to be, we want you, our users to know that if you need support or just have a question about the company, our team is here for you. We believe that we have a great product, and that we have great people using it. We enjoy interacting with all of you, and value your feedback too.
Here’s to a great 2014, everyone!
Best Regards and Warm Wishes,
The Passpack Team